Visa Guides
Plain-language guides on common visa problems. They are general information; for help with your own case, start a visa assessment.
What to Do After a Visa Refusal
A step-by-step guide to understanding a visa refusal letter, checking your options and deciding whether and when to re-apply.
Read the guide →How to Respond to a Request for Additional Documents
An embassy or visa authority has asked for more documents. How to read the request, prepare a clear response and meet the deadline.
Read the guide →Visa Appointment and Application-Centre Problems
Can't get a visa appointment, or had a problem at the visa application centre? What you can check, and what nobody can honestly promise.
Read the guide →
Tell us about your visa situation
Submit a short assessment. We review your case and contact you to explain how we can help, the scope of work and our quotation, before you decide whether to proceed.