Help With Visa Verification Issues
Authorities may verify the information in a visa application, for example by checking with an employer, a bank, a school or the person who invited you. Verification can delay a decision, and problems found during verification can lead to a refusal.
If you know your application is being verified, or you have been asked to confirm information, we help you understand what is happening and respond accurately.
What may be verified
- Employment and salary details with your employer
- Bank statements and the origin of funds
- Business registration and trading records
- Invitation letters and the host's details
- Study enrolment and acceptance letters
- Identity and civil documents
Accuracy matters
The best protection in a verification process is information that is true and consistent. We will never help anyone submit false information or documents. If something in an application was incorrect, we will discuss the honest options available.
How we can help
- Explaining what the verification request involves
- Helping you prepare people who may be contacted, such as an employer or host, to respond accurately
- Reviewing documents for consistency with the application
- Advising on next steps if the verification raised a problem
What we do not do
- Guarantee a visa, an appointment date or a decision timeline
- Act as, or on behalf of, a government office, embassy, consulate or visa application centre
- Ask for, or log in with, your passwords for government or visa-centre portals
- Submit false or misleading information or documents
Fees
We do not publish fixed prices because cases differ. After reviewing your assessment, we explain the service your case needs and send a written quotation before any work starts. Government, embassy and visa-centre fees are separate from our service fee and are paid to those bodies. Submitting an assessment is free. See our refund policy.
Common questions
How long does verification take?
It depends entirely on the authority and the case. We do not give timelines that we cannot control.
My employer wasn't reachable when the embassy called. What now?
Start an assessment and describe what happened. Depending on the authority, it may be possible to provide further confirmation, but options vary.
Important: what we are, and what we are not
- Immigrant Support Network (ISN) is a private visa assistance service.
- We are not a government office, an embassy or consulate, or a visa application centre operator, and we are not a law firm.
- Every visa decision is made by the relevant government authority. Our assistance does not guarantee approval.
- Government, embassy and visa application centre fees are separate from our professional service fees and are paid to those bodies.
- We do not find jobs or provide employment.
Read our full disclaimer.
Dealing with a verification? Tell us what happened
Submit a short assessment. We review your case and contact you to explain how we can help, the scope of work and our quotation, before you decide whether to proceed.